<div class="socmaildefaultfont" dir="ltr" style="font-family:Arial, Helvetica, sans-serif;font-size:10pt" ><div dir="ltr" ><div dir="ltr" style="outline: none; caret-color: rgb(18, 18, 18); color: rgb(18, 18, 18);" ><span style="outline: none; font-size: 10pt;" ><span style="outline: none;" ><span style="outline: none; color: rgb(29, 28, 29); font-variant-ligatures: common-ligatures; orphans: 2; widows: 2; background-color: rgb(248, 248, 248);" >Hi Team, </span></span></span></div>
<div dir="ltr" style="outline: none; caret-color: rgb(18, 18, 18); color: rgb(18, 18, 18); orphans: 2; widows: 2;" ><span style="outline: none; font-size: 10pt;" ><span style="outline: none; caret-color: rgb(29, 28, 29); background-color: rgb(248, 248, 248);" ><font color="#1d1c1d" style="outline: none;" >I hope you all stay safe from COVID 19,</font></span></span></div>
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<div dir="ltr" style="outline: none; caret-color: rgb(18, 18, 18); color: rgb(18, 18, 18);" ><span style="outline: none; font-size: 10pt;" ><span style="outline: none;" ><span style="outline: none; color: rgb(29, 28, 29); font-variant-ligatures: common-ligatures; orphans: 2; widows: 2; background-color: rgb(248, 248, 248);" >One of my client wants to clear their “ERROR” events on the Scale GUI. </span></span></span></div>
<div dir="ltr" style="outline: none; caret-color: rgb(18, 18, 18); color: rgb(18, 18, 18);" ><span style="outline: none; font-size: 10pt;" ><span style="outline: none;" ><span style="outline: none; color: rgb(29, 28, 29); font-variant-ligatures: common-ligatures; orphans: 2; widows: 2; background-color: rgb(248, 248, 248);" >As you know, there is ‘mark as read’ for ‘warning’ messages but there isn’t for ‘ERROR’. (In fact, the ‘mark as read’ button is exist but it does not work.)</span></span></span><br style="outline: none; box-sizing: inherit; color: rgb(29, 28, 29); font-family: Slack-Lato, appleLogo, sans-serif; font-size: 15px; font-variant-ligatures: common-ligatures; orphans: 2; widows: 2; background-color: rgb(248, 248, 248);" > </div>
<div dir="ltr" style="outline: none; caret-color: rgb(18, 18, 18); color: rgb(18, 18, 18);" ><span style="outline: none; font-size: 10pt;" ><span style="outline: none; color: rgb(29, 28, 29); font-variant-ligatures: common-ligatures; orphans: 2; widows: 2; background-color: rgb(248, 248, 248);" >So I sent him to run this command on cli.</span><br style="outline: none; box-sizing: inherit; color: rgb(29, 28, 29); font-family: Slack-Lato, appleLogo, sans-serif; font-size: 15px; font-variant-ligatures: common-ligatures; orphans: 2; widows: 2; background-color: rgb(248, 248, 248);" ><span style="outline: none; color: rgb(29, 28, 29); font-variant-ligatures: common-ligatures; orphans: 2; widows: 2; background-color: rgb(248, 248, 248);" >/usr/lpp/mmfs/gui/cli/lshealth --reset</span><br style="outline: none; box-sizing: inherit; color: rgb(29, 28, 29); font-family: Slack-Lato, appleLogo, sans-serif; font-size: 15px; font-variant-ligatures: common-ligatures; orphans: 2; widows: 2; background-color: rgb(248, 248, 248);" ><br style="outline: none;" ><span style="outline: none; color: rgb(29, 28, 29); font-variant-ligatures: common-ligatures; orphans: 2; widows: 2; background-color: rgb(248, 248, 248);" >On my test VM, all of the error messages has been cleared when I run the command….</span><br style="outline: none; box-sizing: inherit; color: rgb(29, 28, 29); font-family: Slack-Lato, appleLogo, sans-serif; font-size: 15px; font-variant-ligatures: common-ligatures; orphans: 2; widows: 2; background-color: rgb(248, 248, 248);" ><span style="outline: none; color: rgb(29, 28, 29); font-variant-ligatures: common-ligatures; orphans: 2; widows: 2; background-color: rgb(248, 248, 248);" >But, for the client’s system, client said that  “All of the error / warning messages had been appeared again include the one which I had delete by clicking ‘mark as read’.”</span></span></div>
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<div dir="ltr" style="outline: none; caret-color: rgb(18, 18, 18); color: rgb(18, 18, 18);" ><span style="outline: none; font-size: 10pt;" ><span style="outline: none;" ><span style="outline: none; color: rgb(29, 28, 29); font-variant-ligatures: common-ligatures; orphans: 2; widows: 2; background-color: rgb(248, 248, 248);" >Does anyone who has similar experience like this? and How Could I solve this problem?</span></span></span></div>
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<div dir="ltr" style="outline: none; caret-color: rgb(18, 18, 18); color: rgb(18, 18, 18);" ><span style="outline: none; font-size: 10pt;" ><span style="outline: none;" ><span style="outline: none; color: rgb(29, 28, 29); font-variant-ligatures: common-ligatures; orphans: 2; widows: 2; background-color: rgb(248, 248, 248);" >Or, Is there any way to clear the event one by one?</span></span></span></div>
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<div dir="ltr" style="outline: none; caret-color: rgb(18, 18, 18); color: rgb(18, 18, 18);" ><span style="outline: none;" >* I sent the same message to the Slack 'scale-help' channel.</span></div>
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<div dir="ltr" style="outline: none; caret-color: rgb(18, 18, 18); color: rgb(18, 18, 18);" >Thanks.</div>
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<div dir="ltr" style="outline: none; caret-color: rgb(18, 18, 18); color: rgb(18, 18, 18);" >Jay.</div>
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<div dir="ltr" ><div class="socmaildefaultfont" dir="ltr" style="font-family:Arial, Helvetica, sans-serif;font-size:10pt" ><div class="socmaildefaultfont" dir="ltr" style="font-family:Arial, Helvetica, sans-serif;font-size:10.5pt" ><div class="socmaildefaultfont" dir="ltr" style="font-family:Arial, Helvetica, sans-serif;font-size:10.5pt" ><div class="socmaildefaultfont" dir="ltr" style="font-family:"Helvetica Neue", Helvetica, Arial, sans-serif;font-size:10.5pt" ><div class="socmaildefaultfont" dir="ltr" style="font-family:Arial;font-size:10.5pt" ><div class="socmaildefaultfont" dir="ltr" style="font-family:Arial;font-size:10.5pt" ><div class="socmaildefaultfont" dir="ltr" style="font-family:Arial;font-size:10.5pt" ><div class="socmaildefaultfont" dir="ltr" style="font-family:Arial;font-size:10.5pt" ><div class="socmaildefaultfont" dir="ltr" style="font-family:Arial;font-size:10.5pt" ><div class="socmaildefaultfont" dir="ltr" style="font-family:Arial;font-size:10.5pt" ><div class="socmaildefaultfont" dir="ltr" style="font-family:Arial;font-size:10.5pt" ><div class="socmaildefaultfont" dir="ltr" style="font-family:Arial;font-size:10.5pt" ><div class="socmaildefaultfont" dir="ltr" style="font-family:Arial;font-size:10.5pt" ><div dir="ltr" ><div><span style="font-size:0.857em;" >Best Regards,</span></div>
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<table border="0" cellpadding="0" cellspacing="0" style="margin-left:11.55pt;border-collapse:collapse;" >        <tbody>                <tr>                        <td colspan="2" style="width: 250px; padding: 0cm;" >                        <div align="left" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:left;line-height:normal;page-break-after:avoid;word-break:keep-all;" ><strong><span style="color:black;" ><span style="font-family:arial,sans-serif;" >JaeYoon(Jay)  Yum</span></span></strong></div>                        </td>                        <td style="width:216px;padding:0cm 0cm 0cm 0cm;" >                        <div align="left" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:left;line-height:normal;page-break-after:avoid;word-break:keep-all;" ><span style="color:#5f5f5f;" ><span style="font-family:arial,sans-serif;" ><span style="font-size:8.0pt;" > IBM Korea, Three IFC, </span></span></span></div>                        </td>                        <td colspan="1" rowspan="4" style="width: 180px; padding: 0cm;" >                        <div align="right" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:right;line-height:normal;page-break-after:avoid;word-break:keep-all;" ><img height="73" src="cid:14713274163323" style="float: right;" width="109" ></div>
                        <div align="left" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:left;line-height:normal;page-break-after:avoid;word-break:keep-all;" > </div>                        </td>                </tr>                <tr>                        <td colspan="2" style="width: 250px; padding: 0cm;" >                        <div align="left" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:left;line-height:normal;page-break-after:avoid;word-break:keep-all;" > </div>                        </td>                        <td style="width:216px;padding:0cm 0cm 0cm 0cm;" >                        <div align="left" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:left;line-height:normal;page-break-after:avoid;word-break:keep-all;" ><span style="color:#5f5f5f;" ><span style="font-family:arial,sans-serif;" ><span style="font-size:8.0pt;" > 10 Gukjegeumyung-ro, Yeongdeungpo-gu,  </span></span></span></div>                        </td>                </tr>                <tr>                        <td colspan="2" style="width: 250px; padding: 0cm;" >                        <div align="left" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:left;line-height:normal;page-break-after:avoid;word-break:keep-all;" ><span style="color:#5f5f5f;" ><span style="font-family:arial,sans-serif;" ><span style="font-size:8.0pt;" >IBM Systems Hardware, Storage Technical Sales</span></span></span></div>                        </td>                        <td style="width:216px;padding:0cm 0cm 0cm 0cm;" >                        <div align="left" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:left;line-height:normal;page-break-after:avoid;word-break:keep-all;" ><span style="color:#5f5f5f;" ><span style="font-family:arial,sans-serif;" ><span style="font-size:8.0pt;" > Seoul, Korea</span></span></span></div>                        </td>                </tr>                <tr>                        <td style="width:51px;padding:0cm 0cm 0cm 0cm;" >                        <div align="left" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:left;line-height:normal;page-break-after:avoid;word-break:keep-all;" ><span style="color:#5f5f5f;" ><span style="font-family:arial,sans-serif;" ><span style="font-size:8.0pt;" >Mobile :</span></span></span></div>                        </td>                        <td style="width: 200px; padding: 0cm;" >                        <div align="left" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:left;line-height:normal;page-break-after:avoid;word-break:keep-all;" ><span style="color:#5f5f5f;" ><span style="font-family:arial,sans-serif;" ><span style="font-size:8.0pt;" >+82-10-4995-4814</span></span></span></div>                        </td>                        <td style="width:216px;padding:0cm 0cm 0cm 0cm;" >                        <div align="left" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:left;line-height:normal;page-break-after:avoid;word-break:keep-all;" ><span style="color:#5f5f5f;" ><span style="font-family:arial,sans-serif;" ><span style="font-size:8.0pt;" > 07326 </span></span></span></div>                        </td>                </tr>                <tr>                        <td style="width:51px;padding:0cm 0cm 0cm 0cm;" >                        <div align="left" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:left;line-height:normal;page-break-after:avoid;word-break:keep-all;" ><span style="color:#5f5f5f;" ><span style="font-family:arial,sans-serif;" ><span style="font-size:8.0pt;" >e-mail:</span></span></span></div>                        </td>                        <td style="width: 200px; padding: 0cm;" >                        <div align="left" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:left;line-height:normal;page-break-after:avoid;word-break:keep-all;" ><span style="color:#5f5f5f;" ><span style="font-family:arial,sans-serif;" ><span style="font-size:8.0pt;" >jyyum@kr.ibm.com</span></span></span></div>                        </td>                        <td style="width:216px;padding:0cm 0cm 0cm 0cm;" >                        <div align="left" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:left;line-height:normal;page-break-after:avoid;word-break:keep-all;" > </div>                        </td>                        <td style="width: 180px; padding: 0cm;" >                        <div align="left" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:left;line-height:normal;page-break-after:avoid;word-break:keep-all;" > </div>                        </td>                </tr>        </tbody></table>
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<div style="font-size: 8pt; font-family: sans-serif; margin-top: 10px;" ><div><div><div><table border="0" height="62" style="table-layout: fixed; word-wrap: break-word; border-collapse : collapse; border-color : #696969;" width="663" >        <tbody>                <tr>                        <td style="overflow: hidden; width: 650px; border-color : #696969;" >                        <div>                        <div><span style="font-size:0.714em;" >본 메일은 귀하께 업무, 서비스 제공, 고객관리 목적으로 발송하는 메일입니다. 발송자 이메일 수신을 원하지 않으시면, 개별적으로 메일로 회신 부탁드리고,한국IBM 이메일 수신을 원하지 않으시면, 수신거부를 클릭하여 주십시오. (If you don't wish to receive e-mail from sender, please send e-mail directly. For IBM e-mail, please click here). 귀하의 개인정보 열람,정정, 삭제 요청은 마케팅총괄본부(전화: 02-3781-7800,이메일 mktg@kr.ibm.com )로 연락 또는 이메일을 통해 신청하실 수 있습니다.</span></div>                        </div>                        </td>                </tr>        </tbody></table>
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