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Hi All,
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<div class="">Since several people have made this same suggestion, let me respond to that. We did ask the vendor - twice - to do that. Their response boils down to, “No, the older version has bugs and we won’t send you a controller with firmware that we know
has bugs in it.”</div>
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<div class="">We have not had a full cluster downtime since the summer of 2016 - and then it was only a one day downtime to allow the cleaning of our core network switches after an electrical fire in our data center! So the firmware on not only our storage
arrays, but our SAN switches as well, it a bit out of date, shall we say…</div>
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<div class="">That is an issue we need to address internally … our users love us not having regularly scheduled downtimes quarterly, yearly, or whatever, but there is a cost to doing business that way...</div>
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<div class="">Kevin<br class="">
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<div class="">On Feb 8, 2018, at 10:46 AM, Paul Ward <<a href="mailto:p.ward@nhm.ac.uk" class="">p.ward@nhm.ac.uk</a>> wrote:</div>
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<span class="">We tend to get the maintenance company to down-grade the firmware to match what we have for our aging hardware, before sending it to us.<o:p class=""></o:p></span></div>
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<span class="">I assume this isn’t an option?<o:p class=""></o:p></span></div>
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<span class=""><o:p class=""> </o:p></span></div>
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Paul Ward<o:p class=""></o:p></div>
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Technical Solutions Infrastructure Architect<o:p class=""></o:p></div>
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Natural History Museum<o:p class=""></o:p></div>
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T: 02079426450<o:p class=""></o:p></div>
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E:<span class="Apple-converted-space"> </span><a href="mailto:p.ward@nhm.ac.uk" style="color: purple; text-decoration: underline;" class="">p.ward@nhm.ac.uk</a><o:p class=""></o:p></div>
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