<font size=2 face="sans-serif">I work for IBM and in particular support
OEMs and other Business Partners</font>
<br>
<br><font size=2 face="sans-serif">I am not sure if Simon is using try
true IBM speak here as any OEM purchase of Spectrum Scale inherently has
tin included, be it from DDN, Seagate, Lenovo, etc.</font>
<br>
<br><font size=2 face="sans-serif">Remember there are 4 main ways to buy
Spectrum Scale:</font>
<br><font size=2 face="sans-serif">1. as pure software, direct from IBM
or though a business partner.</font>
<br><font size=2 face="sans-serif">2. as part of a hardware offering from
an OEM</font>
<br><font size=2 face="sans-serif">3. as part of a hardware offering from
IBM. This is what ESS is.</font>
<br><font size=2 face="sans-serif">4. as a cloud service in Softlayer.</font>
<br>
<br><font size=2 face="sans-serif">Spectrum Scale (GPFS) is exactly the
same software no matter which route above is used to purchase it.</font>
<br><font size=2 face="sans-serif">What OEMs do do, as IBM do with their
ESS appliance product is do extra validation to confirm that the newest
release is fully compatible with their hardware solution and has no regressions
in performance or otherwise. Hence there is often perhaps 3 months between
say the 4.2 official release and when it appears in OEM solutions. ESS
is the same here.</font>
<br>
<br><font size=2 face="sans-serif">The two difference to note that make
#2 OEM systems different are though are:</font>
<br>
<br><font size=2 face="sans-serif">1: When bought as part of an OEM through
say Lenovo, DDN or Seagate then that OEM owns the actual GFPS licenses
rather than the end customer.</font>
<br><font size=2 face="sans-serif">The practical side of this is that if
you later replace the hardware with a different vendors hardware there
is no automatic right to transfer over the old licenses, as would be the
case if GPFS was bought directly from IBM/ </font>
<br>
<br><font size=2 face="sans-serif">2. When bought as part of an OEM system,
then that OEM is the sole point of contact for the customer for all support.
The customer does not first have to triage if it is a hw or sw issue.</font>
<br><font size=2 face="sans-serif">The OEM in return provides 1st and 2nd
line support to the customer, and only escalates in-depth level 3 support
issues to IBM's development team. The OEMs then will have gone though extensive
training to be able to do such 1st and 2nd line support. (Of course
many traditional IBM Business Partners are also very clued up about helping
their customers directly.)</font>
<br>
<br>
<br><font size=2 face="sans-serif">Daniel</font>
<br>
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<td width=332 colspan=2 style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:0px 0px;"><font size=2 face="Arial"><b>Dr.Daniel
Kidger</b></font>
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Specialist SDI (formerly Platform Computing)</font>
<td width=153 style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:0px 0px;"><font size=1 color=#5f5f5f face="Arial">Temple
Quay,<br>
Bristol BS1 6DG</font>
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<td width=71 style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:0px 0px;"><font size=1 color=#5f5f5f face="Arial">Mobile:</font>
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522 266</font>
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Kingdom</font>
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<td width=71 style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:0px 0px;"><font size=1 color=#5f5f5f face="Arial">Landline:</font>
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564 121 (Internal ITN 3726 9250)</font>
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<td width=71 style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:0px 0px;"><font size=1 color=#5f5f5f face="Arial">e-mail:</font>
<td width=260 style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:0px 0px;"><font size=1 color=#5f5f5f face="Arial">daniel.kidger@uk.ibm.com</font>
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<hr></table>
<br>
<br>
<br>
<br>
<br><font size=1 color=#5f5f5f face="sans-serif">From:
</font><font size=1 face="sans-serif">"Simon Thompson
(Research Computing - IT Services)" <S.J.Thompson@bham.ac.uk></font>
<br><font size=1 color=#5f5f5f face="sans-serif">To:
</font><font size=1 face="sans-serif">"gpfsug-discuss@spectrumscale.org"
<gpfsug-discuss@spectrumscale.org></font>
<br><font size=1 color=#5f5f5f face="sans-serif">Date:
</font><font size=1 face="sans-serif">02/03/2016 16:30</font>
<br><font size=1 color=#5f5f5f face="sans-serif">Subject:
</font><font size=1 face="sans-serif">[gpfsug-discuss]
GPFS vs Spectrum Scale</font>
<br><font size=1 color=#5f5f5f face="sans-serif">Sent by:
</font><font size=1 face="sans-serif">gpfsug-discuss-bounces@spectrumscale.org</font>
<br>
<hr noshade>
<br>
<br>
<br><tt><font size=2>I had a slightly strange discussion with IBM this
morning... We typically buy OEM GPFS with out tin. The discussion went
along the lines that spectrum scale is different somehow from gpfs via
the oem route.<br>
<br>
Is this just a marketing thing? Red herring? Or is there something more
to this?<br>
<br>
Thanks<br>
<br>
Simon<br>
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<br>
</font></tt>
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